Homework 3, April 15

Page 64, ex. 6

Conversation 1
A: Customer
B: Customer service assistant


B; Good morning. Can I help you?
A: I am calling about an order.
B: What is your order number?
A: Is El3304A
B: Perfect! And... What is your surname?
A: Cibrian
B: The clothes aren't in stock.
A: how long have to wait for the clothes?
B: they will be in two weeks.
A: It is time consuming. I want my refund $149.50.
B: Miss I can offer several pairs of shoes for the same price. What do you think?
A: I do not care.
B: Ok, I'll process your refund.
A: Thank you!!!

Conversation 2
A: Customer service assistant
B: Customer

A: Good morning. Can I help you?
B: I call to ask about a book. I ordered a book online called "Learn Spanish in One Week"
A: What is your order number?
B: is AZE880.
A: The book isn't in stock.
B: How long I have to wait for the book to be available?
A: I don't know when the book will arrive but I have a second hand copy of the same book. Are you interested in? 
B: Yes. What is the price of the second copy of the book?
A: It's 3.50
B: Ok!. I want to buy the book.
A: Perfect.!